Smartronix Awarded Marine Corps Enterprise Network (MCEN) Enterprise Service Desk (ESD) Support Contract

Stafford, VA – 10 December 2010 – Smartronix announced its award of a three year, $1.5M contract supporting the Marine Corps Systems Command Marine Corps Systems Command (MCSC), Information Systems and Infrastructure Product Group (PG/ISI) covering the Marine Corps Network and Infrastructure Services (PM MCNIS) Program Office’s efforts to provide Information Technology support services for the MCEN ESD. The ESD will be operated by the Marine Corps Network & Operations Security Center (MCNOSC) at the Information Technology Center (ITC) in Kansas City, Missouri. Tasking will provide complete Information Assurance (IA) and Service Desk Support. Smartronix is teamed with Technology Associates International Corporation (TAIC), the prime contractor in the execution of this task.

MCEN ESD support provided will cross all IT organizational boundaries, ensuring reliable management and delivery of IT services to USMC consumers. Functional requirements focus on a comprehensive ESD, which will carry out appropriate IT Service Management (ITSM) processes for multiple USMC Garrison IT programs. The ESD will be implemented at an Enterprise level in order to better support the overall garrison network realignment and delivery of services, as well as integrated ITSM processes and Network Common Operational Picture (NetCOP) toolsets. Resulting success of this implementation will be improved operational support of all Garrison Network Enterprise Services.

Vice President of USMC Programs for Smartronix, Bill Spencer, said "This was a critical win and as part of the TAIC Team, we look forward to supporting the Marine Corps with help desk support to maintain the network. The operational integration between the technical services and warfighter demands is something that is always difficult, and we are eager for the challenge and will provide the support that is required."