Continuity of Operations for Seamless Support
As part of the Defense Industrial Base and considered an essential business, Smartronix has
remained vigilant in this time of crisis to ensure our global workforce is safe and our
client's missions are assured.
The virus has and will continue to cause great challenges to companies across the globe as
they concentrate on fulfilling their employee and client responsibilities while maintaining
the overall health of their corporate entity. Our first priority is to remain healthy and
minimize the spread of COVID-19. We are committed to supporting the critical missions of our
clients while maintaining the continuity of Smartronix business operations.
Our Valued Workforce
Smartronix immediately implemented mass voluntary telework arrangements for employees who are
able to work remotely. We also have implemented extensive disinfection procedures in our
office locations and have continuously monitored the situation globally, nationally, and in
each state. We have communicated current social distancing and health guidelines recommended
by the CDC to our workforce on a regular, ongoing basis and have provided alternate
accommodations and the tools and technology needed to perform their job functions
successfully. In addition, Smartronix offers an Employee Assistance Program (EAP) benefit to
support the well-being of employees and families during this time.
We are continuing to hire and onboard new employees to maintain our high levels of support to
our clients. We have shifted our process to nearly completely virtual for all hiring. To
view a full list of job openings and review any further hiring process updates related to
the pandemic, please visit our Careers page /careers/index.html
"As we all adjust and adapt to our work practices, it is very refreshing to see and hear
the positive spirits of people and the incredible amount of work that everyone is
accomplishing. Thank you for your part in continuing to support our client missions and
company operations," stated John Parris, Cofounder, Board Member, and Senior Executive
Advisor of Smartronix.
Rapid Solutions and Capabilities for Our Customers
During times of crisis, Federal, state, and local Governments as well as commercial
industries require solutions today that address immediate needs and scale to the level of
crisis. Smartronix provides proven cloud-scale data, digital transformation, and crisis
response capabilities combined with rapid acquisition capabilities that bring the right team
of partners and technologies to solve urgent needs. Smartronix builds and leads teams
consisting of corporate/industry giants and niche companies to deliver a versatile and
skilled workforce to meet a wide range of customer requirements.
Below are a few of the rapidly deployed solutions we continue to provide to address
MEDICAL AND ECONOMIC DATA - At-scale data acquisition, processing,
and visualization; integration of best-of-breed data companies with cloud
GOVERNMENT MODERNIZATION - Rapid digital forms and robotic
digital transformation of Government to citizen engagement.
MICROSITE DEVELOPMENT – Rapid deployment of highly auto-scalable
OPEN SOURCE INTELLIGENCE – Leverages artificial intelligence,
machine learning, and
integrated automation across multiple data sets to produce automated reporting
evaluations, activity modeling, and risk assessments to enable information sharing.
GEOSPATIAL MAPPING SERVICES – Rapid deployment of ESRI geospatial
CALL CENTER/IVR/CHATBOT – Supports expansion to response centers.
SMARTRONIX WORKSPACES – Cloud-based end-to-end solution for
Government and commercial enterprises to enable remote work.
VIRTUAL DESKTOP INFRASTRUCTURE & OFFICE 365 MIGRATION – Rapid
deployment of desktop as a service.
Customer Solution Spotlights
Smartronix Helps West Virginia Leverage the Cloud to Handle Flood of Unemployment
WVOT (West Virginia Office of Technology) reached out to several technology providers in
search of a scalable solution that could help the state better manage the surge in UI calls.
On the afternoon of April 10, WVOT selected AWS and Smartronix, a Premier
Partner, to implement Amazon Connect, a cloud-based contact center solution. Amazon
was soft launched approximately 72 hours later. See our Next-Gen Call Center Customer Solution
Spotlight: State of West Virginia - Department of Workforce. Learn
As Part of the AWS Partner Network, Smartronix Drives Innovation to Support Public
Employees and Services with a Website Traffic Management Solution
During a crisis, public service emergency websites often get overwhelmed by traffic. With its
Website Surge Support service, Smartronix can port existing websites to AWS
and have them up
and running within hours, with the ability to scale as traffic surges. Learn More...
Smartronix’ Strength as a Lead Industry Integrator (LII)
Smartronix has consistently demonstrated the ability to integrate the capabilities of a wide
array of teammates, on multiple Task Orders, to simultaneously accomplish unique tasking
from multiple Government customers. As an LII, we have the large business controls and small
business agility to deliver mission success. Smartronix has the responsiveness required to
right-source the work with a strong customer-first ethos combined with the robustness
required to produce the best solution that industry has to offer.
Please contact a member of our team to learn more about how our rapid response technology and
engineering solutions are solving some of today’s most critical problems and assuring our
customer’s missions by transforming and modernizing operations.