Challenge: The State of West Virginia Department of Motor Vehicles (DMV) was running an aging Driver's License application stack. The system handled the processing of license applications and ran within an on-premises data center. It faced issues with response times, had inconsistent connectivity, and suffered from resource contention. Additionally, there was a high cost of ownership, management, and administration for environments being maintained on-premises. The DMV needed a solution that was more efficient, cost-effective, and reliable for residents and other agencies, such as the State Police. The DMV decided to replace and move the application to the AWS Cloud to take advantage of the benefits of cloud computing and ultimately achieve a better solution.

Solution: Smartronix, an Amazon Web Services (AWS) Premier Consulting Partner, was selected to design an architecture that would embrace best practices in the areas of cost, security, scalability, reliability, and compliance as well as work with an external software provider on upgrading application capabilities. During the first week of engagement, Smartronix proposed an AWS solution that was designed to meet the State's strict security objectives and operational requirements. The Smartronix team worked quickly to build and configure Quality Assurance (QA), User Acceptance Testing (UAT), Disaster Recovery (DR), and Production environments in alignment with software product specifications. The resulting solution, deployed using AWS CloudFormation, saw many efficiencies and improvements, including automation capabilities that reduced manual efforts and decreased deployment times. With the new Driver's License application stack deployed on AWS, users now experience faster application response times and better service availability. West Virginia also is seeing a reduction in ongoing operating costs, one of the project's main objectives.

Smartronix continues to support the State of West Virginia and together they are working to achieve long-term cost savings and improved business continuity. The new infrastructure is fully managed with Smartronix Cloud Assured Managed Services (CAMSTM), including 24x7x365 operations support.

Customer Solution Spotlights